Shipping policy
VYTELA Shipping Policy
At VYTELA, we believe in simple, transparent pricing. That's why we offer Free Standard Shipping on every order to customers across the United States.
1. Shipping Rates
Standard U.S. Shipping: FREE on all orders.
There are no hidden shipping fees for deliveries within the contiguous United States.
2. Estimated Delivery Times
Standard Delivery: 5–8 Business Days
Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.
3. Order Processing
-
All orders are processed within 1–2 business days.
-
Orders are not processed or shipped on weekends or U.S. federal holidays.
-
Order Cut-off Time: Orders placed after 2:00 PM EST will begin processing on the next business day.
4. Shipping & Delivery
We work with trusted shipping carriers to ensure your order arrives safely and on time. Some larger or heavier items may require a specialized delivery service and may require a delivery appointment. If applicable, our delivery partner may contact you by phone, email, or SMS to arrange a convenient delivery time.
Please ensure your shipping address and contact information are accurate when placing your order.
5. Tracking Your Order
Once your VYTELA order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor your shipment until it arrives.
6. Contact Us
If you have any questions about your order or shipping, please contact our customer support team:
Email: support@vytela.store
Phone: +1 9783513538